Frequently Asked Questions

Most inmates have daily access to telephones in their housing units. Inmates cannot receive incoming telephone calls and no messages for inmates will be taken by Detention staff unless it is a verifiable emergency. After the booking process, all telephone calls by inmates are financial responsibility of the receiver or the inmate. Inmate’s will also have access to a texting device and video calls upon requesting this item.  In order to leave a short voicemail for inmates you can call 712-800-0887.

To put money on an inmate’s account for money or commissary items, you can go to www.jailatm.com If wanting to buy phone cards, buy a collect call account or put money on a texting device, you can go to www.reliancetelephone.com.

Letters mailed to inmates must contain the inmate’s full name as part of the address. The jail will not accept certain items through the mail. Restricted items include packages, obscene or pornographic materials, personal checks, cashier’s check, postage stamps or stamped envelopes, any type of food, or periodicals not directly sent from the publisher. All mail needs to be in black ink, or the mail could be denied and placed in the inmate’s property. Any cards will be copied, and the original will be placed in the inmate’s property. Mail should be addressed in the following manner:

INMATE’S NAME

Mills County Jail

600 Industrial Rd.

Glenwood, IA 51534

The Mills County Jail encourages inmates to maintain ties with their families and friends through regular visits. These visits are conducted in the least restrictive manner possible to remain consistent with safety and security concerns, classification requirements, and space availability. The Mills County Jail utilizes a video visitation system for regular visits.

Professional Visitation

Professional visitation is recognized as a visitor from a legal or medical entity, such as the courts, mental health, or law enforcement. Inmates have the right to confidential visits with the following persons acting in their official capacity during any time of day, 7 days a week; attorneys or authorized members of their staff, clergy who are cleared by the jail, mental health professionals who are cleared by jail, personal physicians or psychiatrists, law enforcement officers, probation and parole officers, or social workers. It is encouraged to set professional visits up in advance by contacting the Jail Administration.

Regular Visitation

Visitation will be on Thursday’s every week unless it lands on a holiday then could be the day before or the day after. If you are planning to visit an inmate you will need to call before the Thursday of the visit to set up a time or there is a chance you will not get to visit. Visits are 15 minutes and visitors must be approved by jail administration before they are able to visit. Inmates on certain types of disciplinary restriction may not be permitted visitors. Visitors may only visit one inmate per day. Visitors my not switch their designated visitation booth with another visitor so that they may communicate with multiple inmates during one visitation session. A minor child may visit if accompanied by an adult and approved by Jail admin.  

Visitation Rules

ALL persons entering the premises are subject to search. All children must have adult supervision at all times. ALL intoxicated individuals or those appearing to be under the influence of drugs or alcohol will not be permitted to remain on the premises. NO food or drinks. NO disruptive behavior.

Dress Code

All dress must be conservative in nature. NO see through clothing (lace, sheer etc.), NO low cut shirts, blouses or t-shirts. NO short or cut off shirts, NO short splits (skirts, slacks or shirts), NO belly or midriff shirts, NO clothing with vulgarity, profanity or racial slurs.